Telemarketing (known as telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits to prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call.

Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing has come under fire in recent years, being viewed as an annoyance by many.

Galaxy Utilities have developed proprietary techniques and solutions that encompass a broad range of methodologies and industries.

Due to the effectiveness of good telemarketing, which has now become one of the most popular, dynamic and flexible techniques available, we have made major investments to establish a global infrastructure to service your requirements.

This powerful form of communication demonstrates time and time again that using the telephone is one of the most cost effective ways to generate business.

All calls are recorded, and this together with perpetual on-site training and development programmes ensures excellent quality representation of your brand.